Business Process Automation
Turn approvals, employee requests, documents, notifications, and reports into structured digital workflows that run on their own.
See what we automateAutomate Your Business.Simplify Your Operations.
We help businesses transform manual processes into efficient digital workflows through automation, custom software, CRM, ITSM, ITAM, and technology solutions.
- Works with your existing systems
- Built around your process
- Ongoing support after launch
A purchase request
Same process, two ways of running it
~5 daysEnd to end
3Times data retyped
6Follow-up messages
Illustrative example
Where manual work hides, and what it becomes
Consultancy first, technology second
We understand your business process, find where it slows down, and build the technology around your requirements.
We are not a software vendor with one product to sell. We are a technology consulting and implementation partner: we work with the systems you already have, connect them, automate the busywork, and build what is missing.
Understand
We sit with your team and map how work actually moves today.
Identify
We point out the repetitive steps, delays, and error-prone handoffs worth fixing first.
Build
We design, develop, integrate, and support a solution that fits how you operate.
Spreadsheets
Email
Databases
Cloud apps
HRMS
Messaging
ERP
Accounting
Web portals
Your connected
workflow
workflow
Services
One partner for automation, software, and IT
From a single approval workflow to a complete IT transformation, each service can run on its own or as part of a larger program.
Custom Automation Solutions
We map your existing workflow and build around it, instead of forcing your team into a one-size-fits-all system.
How custom projects runCRM Solutions
Custom CRM development and implementation for leads, customers, sales pipelines, and follow-ups.
Explore CRMITSM & ITAM
DeskNova, our solution for help desk, tickets, SLAs, and the full lifecycle of your IT assets.
Meet DeskNovaWeb & Software Development
Corporate websites, portals, internal apps, custom software, APIs, and third-party integrations.
Explore developmentServer & Infrastructure
Windows and Linux server setup and management, server and database migration, email servers, and cloud hosting — kept secure and reliable.
Explore server servicesIT Services
Infrastructure, cloud, networks, cybersecurity, backup and recovery, system administration, IT support, and managed IT services, so the technology underneath your automation stays reliable.
Explore IT servicesSolutions
Solutions Built Around Your Business
Four ways we typically help. Most projects combine more than one.
Business Automation
Automate repetitive workflows and operational processes.
Automate Your ProcessNew
Qualified
Proposal
Won
CRM
Manage customers, leads, sales, and business relationships.
Explore CRM solutionsEmail server down, Akola officeP1
New laptop request, HRAssigned
VPN access, FinanceResolved
DeskNova ITSM & ITAM
Manage IT services, support tickets, assets, and IT operations.
Discover DeskNova// sync approved orders to ERP
on("order.approved", async (o) => {
await erp.createInvoice(o);
await notify(o.owner, "Invoiced");
});
Custom Software & IT Solutions
Build websites, applications, integrations, and other technology solutions based on business requirements.
Discuss Your RequirementHow we work
Six steps from manual to automated
A clear, consultative process, so you know what happens at every stage and nothing is built before we understand the problem.
- 1
Discover
Understand the business and current processes.
- 2
Analyze
Identify repetitive work, bottlenecks, and improvement opportunities.
- 3
Design
Create the solution architecture and workflow.
- 4
Develop
Build the automation, application, CRM, or integration.
- 5
Deploy
Implement and integrate the solution into your environment.
- 6
Support
Maintenance, improvements, and ongoing IT support.
Industries
Adapted to how your sector works
Approvals, inventories, service requests, and reporting look different in every industry. Our solutions are shaped to fit yours.
Manufacturing
Industrial companies
Logistics
Healthcare
Education
Professional services
Retail
Real estate
SMEs
Enterprise organizations
Every engagement starts with your processes, not a template. See examples by industry
Our work
Real projects, delivered
We don't just advise — we design, build and ship. Here's recent client work from the Aidesknova studio.
Website & automation
Void Studios
Architecture & interior design studio — New Delhi
A turnkey architecture, interior and product design studio working across Delhi NCR, Uttarakhand, Kerala and Mumbai. We designed and built their website — a rich portfolio of homes, cafés, hotels and hospitals with project films and studio pages — and set up automation behind the scenes.
Visit voiddesignstudios.comYour project here
Websites, web apps, automation and custom software — built around how your business works.
Our solutionDeskNova by Aidesknova
DeskNova, for IT service and asset management
DeskNova is our ITSM and ITAM solution. It gives your IT team one place to manage support requests and every hardware and software asset, and we configure it to your workflows.
- Help desk and ticketing
- Incidents and service requests
- SLA management
- Hardware and software inventory
- Asset assignment and lifecycle
- IT reporting
OverviewTicketsIncidents
AssetsSLAsReports
Open tickets24
Within SLA96%
Assets tracked1,284
#4821Printer offline, 2nd floorOpen
#4819Laptop for new joinerIn progress
#4815Software licence renewalResolved
LAP-0412 assignedto Priya S., Finance
Free, no obligation
Book a Free Consultation
Not sure what to automate first? Let's talk.
Book a free consultation. Tell us how your work happens today, and we'll show you exactly where automation would save the most time — before you spend anything.
Contact
Tell us about the process you want to fix
Share a manual process, IT problem, CRM requirement, or software idea. We'll review it and come back with how we'd approach it — the first consultation is always free.
Emailhello@desknova.in
Phone & WhatsApp+91 93092 41404
LocationAkola, Maharashtra, India
Business hoursMon–Sat, 10 AM – 7 PM IST
Enquiry ready to send
Thank you — your enquiry has been sent to our team and we'll get back to you shortly. You can also reach us directly at hello@desknova.in or +91 93092 41404.